Configuration
Tickets
heal's ticket system lets you create support panels that users click to open a private channel.
Setup
>ticket setup #support
>ticket staffrole Support
Managing tickets
- Claim — staff can claim a ticket to take ownership.
- Close — closes the ticket channel.
- Staff role — accepts role name, ID, or mention.
Commands
| Command | Description |
|---|---|
>ticket setup <#channel> |
Create a ticket panel |
>ticket staffrole <role> |
Set the staff role |
>ticket close |
Close a ticket |
>ticket claim |
Claim a ticket |